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Are your kvCORE emails going to Spam? Check out this tip!

Whether you have your Smart Campaigns turned on or sending Monthly Newsletters, holiday emails, etc, are your emails going to Spam? We have a tip to help you!!

1. Go into your profile using the top right dropdown to get into your profile settings.


2. Click Edit profile and go down to the "Send As" in your profile to add your true email (NOT a forwarded email) and the Name Sending as.

See notes below on why using an actual domain email that you can add verification requirements are crucial with Googles new Spam updates beginning Feb 1, 2024! - READ MORE HERE >


3. If you use Google Workspace or other domains, make sure to do a google search on how to prevent spoofing and spam by adding a SPF file inside your domain. (This is an advanced feature - read more about this here). You can do a search for adding SPF + domain registar to find the steps on adding this if you are using a true domain email (NOT a forwarded one).


SPF Records

When you send an e-mail from kvCORE, it's important that your DNS settings allow for kvCORE to send emails. You need to have an SPF TXT record -- you may already have one that looks like this "v=spf1 include:_spf.google.com ~all"

 

Inside of the record, you'll need to ensure it has include:sendgrid.net

 

example: "v=spf1 include:_spf.google.com include:sendgrid.net ~all"



Watch me change my profile!





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